Using strong passwords, learning how to identify scams, and monitoring your login activity can help protect your child’s account.

One of the most important things you can do is use a strong password for your child’s account. A strong password:

• Is one you don’t use for any other app or service or share with anyone
• Contains at least 10 characters
• Includes uppercase and lowercase letters, numbers, and special characters
• Is generated and safely stored in a password manager

A great way to make a strong password is to use a passphrase that’s easy for you to remember, but difficult for others to guess. You can also consider using a password manager to create and store strong passwords as well.

Never share your password. If you’ve shared your child’s account credentials with anyone else or if you use the same password for a different online account, change your password immediately.

Device monitoring allows you to view and manage every device that has been used to log in to your child’s account.

To view the devices with account access:

1. Open your child’s account Settings
2. Select Security and privacy → Devices to view them

It’s important to remain vigilant and keep an eye on login activity. We recommend regularly reviewing the listed devices and removing any you don’t recognize or no longer use. If there is login activity that you don’t recognize or didn’t authorize on your child’s account—or have any other reason to believe the account has been compromised—contact our Support team immediately.

If you still have access to your child’s account:

1. Open your child’s account Settings
2. Select Security and privacy → Devices
3. Select and remove any devices you don’t recognize
4. In Password, reset your password to a strong and unique password that you’ll only use for your account, ideally with more than 10 characters
5. Report the incident to ReportPhishing@trumpaccount.com

If you’re having trouble logging into your child’s account or suspect suspicious activity, review I can’t log in.

SIM swapping is a type of fraud scheme where scammers transfer your phone number to a new SIM card under their control, enabling them to intercept verification codes and access your accounts.

To safeguard your phone number from SIM swapping attacks, you must work with your phone carrier to set up additional security measures they offer, such as setting up a PIN or password for any changes to your account like SIM card swaps. By adding this extra layer of protection, you can help prevent unauthorized access to your phone number.

Be proactive in monitoring your phone's network connectivity and activity. If you notice any sudden loss of service or unusual behavior on your device, contact your phone carrier immediately to investigate the issue. Promptly reporting any suspicious activity can help mitigate the risks associated with SIM swapping attacks.

If you suspect your phone number has been compromised or if you experience any unauthorized access to your accounts, including your account, contact our Support team immediately for assistance.

Scammers can target any account. Learning how to identify scams can help you safeguard your information.

Phishing and impersonations are common ways that scammers will target you to get sensitive information, such as your username and password, Trump Account information, or Social Security number. A scammer may call, email, or text you, or even reach out to you through social media, pretending to be someone from a business or government agency you know or trust. Remember that scam websites, links, and social media profiles may look similar to real websites or profiles you recognize.

By opening a third-party URL or hyperlink, you’ll be accessing a third-party website. No monitoring is being performed on the information contained on the third-party website. The Trump Account and its affiliates are not responsible for the information contained on the third-party website or your use of or inability to use such site and do not guarantee its accuracy or completeness.